Shipping & Delivery Policy


At Twin Eyewear we always use the best, whether it is raw materials for the eyeglasses or the courier or transport services. We ensure your order is delivered to you on priority at the earliest as we understand its an essential. 

We don’t charge anything from our customers towards shipping charges currently. As and when we wish to collect shipping or delivery charges from the customer, we will inform the same at the time of booking or order placement to the customer. Our endeavour is to ensure product reaches you at the shortest possible time. As the products we deal with are tailor made for every customer as per their requirement, we have below time lines which will be followed at all times 
 

 Category  

   Product Type  

Order Ready time  

  Shipping time  

Sunglasses  

Normal/No-Power  

1-2 working days  

5-15 working days  

Sunglasses  

RX  

2-4 working days  

5-15 working days  

Eyeglasses  

Normal/No-Power  

1-2 working days  

5-15 working days  

Eyeglasses  

RX  

2-4 working days  

5-15 working days  

Contact Lenses

 RX/SPH Power

1-3 working days  

5-15 working days 

 
We could offer the above products a day earlier. But we use that day to ensure we send across a product which is of the Highest Quality. We care for your eyes. This is part of our DNA at Twin Eyewear.  

Quick turnaround time and timely delivery is one of the USPs of Twin. All the products are shipped through reputed courier companies. Customer will receive an e-mail notification after the product is shipped from our-side along with details such as Name of Courier Company (if any), Date of Dispatch & Consignment number. Customer can also track the order status in user account on our website.  

Twin Eyewear takes all possible measures and precautions to ensure that products are delivered on-time at correct address. However, Twin Eyewear doesn't guarantee any specific time period for delivery and above details provided are just an estimates in ideal conditions. Actual delivery time depends on the destination location and other factors as applicable. Product will be delivered at the address mentioned by customer at the time of placing an order. Twin Eyewear will not be responsible for the wrong delivery if shipping address mentioned by customer is wrong. We offer Cash on Delivery option which customer can select while placing an order if its eligible. We also gift pack the product if the option is selected at the time of placing an order.  


We deliver our Products to all Countries and mainly USA. Shipping will be done by a third-party courier. Delivery within USA shall be in 3 – 7 working days and from 4 to 10 working Days to Other Countries. Shipping is FREE within USA and Delivery Fees outside USA will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details.